PRIVACY POLICY

1. Overview
This Privacy Policy describes how Brain-Life collects, uses, stores, and protects your personal information and brainwave data when you use the Brain-Life mobile application and associated services.


2. Information We Collect

  • Personal Identifiers: Name, email, and contact details when you create an account.
  • Device and App Usage Data: IP address, device type, operating system, App usage statistics.
  • EEG and Neurophysiological Data: Brainwave recordings and associated metadata collected via the Brain-Life headband.


3. Use of Information

We use the collected information to:

  • Provide, personalize, and improve the App experience
  • Develop insights and analytics for neuro-performance
  • Conduct research and product development
  • Communicate with users regarding updates or service changes
  • Fulfill legal obligations


4. Data Sharing and Disclosure

We do not sell your personal data. We may share anonymized, aggregated data with academic or commercial research partners. Your personally identifiable information will only be disclosed:

  • With your consent
  • To comply with legal obligations
  • To service providers under confidentiality agreements


5. Data Storage and Security
All user data is securely stored using industry-standard encryption and access control protocols. We implement technical and organizational measures to protect against unauthorized access, data loss, or misuse.


6. Data Retention
We retain your data as long as necessary to provide services and for legitimate research and operational purposes. You may request data deletion by contacting our support team.

Should you wish to delete your mobile application account, please contact: support@brainlife.ai


7. Your Rights
You have the right to:

  • Access your personal and EEG data
  • Correct inaccurate information
  • Request deletion or export of your data
  • Withdraw consent at any time


8. Children’s Privacy
We do not knowingly collect data from children under 16 without verifiable parental consent.


9. International Users
If you access the App from outside Viet Nam, your data may be processed in jurisdictions with data protection laws different from those in your country.


10. Updates to This Policy
We may periodically update this Privacy Policy. You will be notified of significant changes through the App or email.


11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact: support@brainlife.ai